The KKW Beauty Rebrand is making Headlines, but what is a rebrand?

What is rebranding and should you consider it for your company?

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Rebranding is a word that gets thrown around in every sector, especially in fast-paced industries such as Beauty and Cosmetics. However, most of us don’t fully understand what a rebrand actually is, why they happen, and if they are beneficial. In recent weeks, the Beauty magnate Kim Kardashian has decided to rebrand her Cosmetics empire KKW Beauty, and this news alone has vastly boosted visibility for her brand. With almost every lifestyle publication in the world having an opinion on what to expect, is a rebrand always a great idea to boost brand awareness? Or would it be a waste of time for your brand? 

So what is ‘rebranding’?

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Rebranding is, in short, the process of changing the corporate image of an organisation. The idea behind rebranding is to elevate an existing brand's status by creating a new identity, which can be a tricky process; think of it as a balancing act of maintaining your company values, while updating parts of your business that are either outdated, untrustworthy, visually unappealing or ineffective. 

Rebranding is not just a visual change, it also draws focus towards reputation and public image. A new symbol or name may show the world that you are ready for a new chapter, but if your reputation is not maintained, it may all be for nothing.

When and why should you rebrand?

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Rebranding often occurs for one of two reasons: when a brand sees an opportunity to grow (proactive rebranding) or when a company can no longer operate and must be changed (reactive rebranding). If you are reading this article, then you are most likely thinking about proactively rebranding. Assuming you want to proactively rebrand, let's talk plainly and simply about when a proactive rebrand is suitable:

If your brand is outdated - Sometimes what worked for a brand 20 years ago is not enough to keep it relevant in a modern day market. For example, hanging packaging to be more sustainable or creating a new sleeker and modern logo can make all the difference in sales and engagement.

To meet the wants and demands of a new, or larger, customer group - Brands grow, and sometimes the image doesn’t suit it's new demographic any longer. This is normally the reason for a rebrand, as your audience will tell you if something doesn’t work (this is one of many reasons why brand owners should keep conversation flowing with customers).

If you want to focus on another element of your business -  Your brand may offer three different services, and you want to introduce a new service that you are more passionate about. In this case a rebrand that shifts the focus is needed to help grow your new service and put it at the forefront of your business. 

You, as the owner or CEO, feel unhappy with the brand - Often business owners become unhappy or find that their brand growth has ground to a halt. A rebrand is the perfect way to inject a new lease of life into your company, or change elements that you have grown tired/bored of. But be careful, don’t just rebrand because you ‘feel bored’, leave this for when you feel growth is slowing down and you need to breathe new life into your brand. 

So, is a KKW Beauty-style relaunch and rebrand right for you? Well, think about the key fundamentals before making any rash decisions that could have long-lasting effects on the integrity and reputation of your business. Our advice: get the timing right and implement a solid plan. Remember that a rebrand is just as much about reputation as it is a visual change, and this is where a PR firm makes a huge difference! Where possible, enjoy every moment of your rebrand, and get direct feedback from your customer base - as we are sure it's not something you will want to do often! 

For more advice on rebranding and PR together, please contact hello@thebrandwhisperer.co.uk 

Written by The Brand Whisperer’s Account Executive: Natasha Cassidy 🎉 

How to PR Sustainable Brands, by The Brand Whisperer team

A Guide to Promoting Ethical Beauty Brands

Creating a PR strategy surrounding sustainability at a time where industries are becoming increasingly digitalised can be challenging, especially as certain buzz words such as “Organic” and “Eco-friendly” are flung around online like they are going out of fashion. As much as we love all brands that love the environment, we are going to teach you why brands can no longer call themselves ‘Sustainable’ without backing it up with concrete facts, awards and proof that they really do keep Sustainability at the heart of their brand. 

The first question you may be asking us is why should PR agencies care about Sustainability? Well, not only is it a moral and ethical decision, but Sustainability is one of the key pillars for most magazines and businesses. In fact, magazines such as Marie Claire, ELLE, Country & TownHouse and Conde Nast Traveller, along with many more, now have sections dedicated to this. It’s not just journalists we have to please, as a PR agency, it is also the consumers - especially if your PR agency also deals with marketing content and strategies. In a recent survey, 76% of UK adults agreed that they try to act and consume in a way that is not harmful to the environment [Mintel]. This is a huge percentage of potential customers for the brands that you manage, and is also an important statistic for us to keep in mind when having conversations with new clients.

Below we have broken down some useful things to consider when creating a successful PR strategy for sustainable brands, and raising your environmental status. 

Verify The Brand 

You may have a brand that is ‘Vegan’, ‘Cruelty-Free’ and ‘Zero-Waste’, but if it’s not officially certified by an industry body, then consumers may not trust these claims. By certifying a brand, you instantly build trust. 

Here are some of the bodies we recommend being verified by:

Fairtrade

The Fairtrade Mark is a registered certification label for products sourced from producers in developing countries. The mark is used on products certified by Fairtrade standards and on promotional materials promoting the product(s). 

Leaping Bunny

The Leaping Bunny Certification is awarded when companies pledge to end animal testing at all stages of product development, in addition to recommitting to the program annually and being open to third party audits.

Vegan

The Vegan Trademark is used on labels worldwide as the authentic standard for products free from animal ingredients and animal testing. 

Positive Luxury/The Butterfly Mark

The Butterfly Mark is a third-party accreditation mark that identifies the luxury brands that meet the highest standards of verified innovation and environmental performance, offering transparency at points of sale and equipping consumers to make more informed purchasing decisions. 

Accredited by PETA

Companies listed as accredited by PETA have either signed PETA’s statement of assurance or provided a statement verifying that they do not conduct or commission any animal tests on ingredients, formulations, or finished products and that they pledge not to do so in the future.

Packaging 

Having ethical/recyclable packaging is a great way to promote a brand, as journalists and consumers respond amazingly to advancements in this area; which can be seen in the surge of plastic-free packaging. A brand that is a great example of this is Object, a sustainable Shampoo and Body Bar company. Journalists and influencers love working with this brand as it was built on sustainability, and this is visibly reflected in their packaging. Object’s packaging is made from a blend of recycled cotton (removing waste and carbon from the fast fashion industry) and bamboo, to give the box that cardboard-like feel, and fits straight through your letterbox, making sustainable shopping from home even easier. This makes the brand stand out from the competition and shows that they have really thought about all elements of design.

Charity Collaborations

Of course, working with a charity should come from a place of sincerity, not just as a way to build relationships and status. Finding a charity that is of personal significance to the brand is also a great way to raise money and awareness for a particular cause. This could be achieved through events, product profit percentage donations, donations at the checkout or even through collaborations with the charity itself. A selfless way to give back to whichever community your brand identifies with. 

Collaborate With Influencers And Other Brands, Fully Committed to Sustainability 

B2B and influencer collaborations can be a large part of growing a brand's following but it can be viewed negatively if you get it wrong. For example, a fast fashion brand collaborating with a sustainable influencer does not make sense, nor will the influencers followers be interested (they may even protest the collaboration). Instead, view each brand's key points and goals for growth and use these to understand the types of opportunities that you should be looking for. After all, there is a thing as bad press … no matter what you might think. 

Teach/Show The Journalist Something New About Sustainability 

Statistics, new information, expert testimonials and the latest product drops are music to a journalists ears. They want to learn something new, because if it is new to them then the likelihood is that it will be new to lots of their readers. Use your brands as an opportunity to share something new, it will always be an essential part of your success. 

DO NOT GREENWASH 

*We repeat* DO NOT GREENWASH. Greenwashing occurs when a brand exaggerates or misleads the public and other businesses that their brand is more ethically viable than it actually is. This is the quickest way for sales and reputation to plummet. Instead, be honest! If a brand is not as ethical as they could be, that is okay. Encourage the brand to work on this and show their efforts as part of new campaigns and launches. Transparency is key. 

To learn more about our skincare recommendations, or to get an insight into our clients, head over to our Instagram page.

We believe in shining a light on achievements. There’s one right here! Written by The Brand Whisperer’s fantastic PR intern: Natasha Cassidy 🎉

Skincare post-Allergic Reaction, in support of Allergy Awareness Week (20th-25th April 2021)

With stress listed as one of the top three reasons for triggering skin conditions and reactions, it is no surprise that the current ‘state of things’ is making our skin more fragile than ever.

A skincare reaction can be provoked or produced by: allergies, irritation, hormones, a combination of the wrong products (generally those pesky acids), the climate and much more, so it is no surprise that teenagers and adults struggle to combat the reactions we’re faced with.

Today, we want to talk specifically about allergic reactions – what they are, how to avoid them, and most importantly: how to fix them.

An allergy is defined by the NHS 🙏 as a reaction that the body has to a particular food or substance, with chemicals listed as one of the most common. Having an allergy can then lead to an allergic reaction, which is often irritating, painful and in some cases life-threatening.

However, skincare allergic reactions can often be mild and manifest as irritable or sensitive skin, which most #skingeeks or #beautyaddicts find very inconvenient. Here are our top tips for treating an allergic reaction once it has occurred (but please do remember, the team at The Brand Whisperer might be THE BEST but we are not doctors, so keep a close eye on your symptoms and speak to your GP if you need a medical opinion).

The Obvious: STOP Using Whatever Is Irritating Your Skin!

It may be the product of the century, your dream lipstick, or a product you have been waiting on for months. But if it’s making your skin react negatively - it has to go. Depending on the product, you could donate it to a friend or family member, or even a women’s shelter. At least this way someone gets to enjoy it – and the environment will thank you too!

Stay Hydrated: SO Simple Yet SO Important

The average adult in the UK only drinks 1.7Ls of water per day, which is well below the recommendation of 2.5L for men and 2.0L for women. Water is the key hydrating your whole body, as well as your skin - and just like any other organ, drinking lots of water will help to flush out any toxins. Products can also help with hydration, especially in the evening as the body goes into repair mode as we sleep. We recommend The Organic Night Repair Cream with Broccoli, Cucumber and Rosehip from Bumi Naturals. Its organic ingredients such as the Cucumber and Broccoli Seeds have powerful anti-inflammatory and antiseptic ingredients; perfect for calming the skin after an allergic reaction.

Wave Bye Bye To Wine: Say No to Alcohol 

Okay, so you can have a glass of wine in the evening (although, we hate to tell you that alcohol really does age your skin), but skincare products formulated with Alcohol really affect the skin too. Alcohols are often put in skincare products to help them penetrate the skin, as the molecules are small, however it dries out the skin too, and can cause breakouts. The easiest way to remove Alcohol from your skincare routine would be to read the ingredients list and check for the quality of the products listed. For top-quality ingredients, we would recommend Odylique, a skincare brand that is known for its natural formulations – our personal favourite is the Organic Creamy Coconut Cleanser.

Keep it Simple: A 12-Step Skincare Routine Won’t Save You Now

Your skin is in meltdown mode, so we wouldn’t recommend trying anything new, anything strong or multiple products at once. All your skin wants is to be clean and protected. We recommend you strip your routine right back. If your skin is very susceptible to the sun, then lather on the sunscreen (SPF 50 will be essential in saving your skin), then at night make sure you use a gentle milky cleanser to remove it.

Most Importantly: Let Your Skin Breathe - It’s Gone Through A Lot

Have more questions? Then we recommend speaking to BLOMMA Beauty. BLOMMA Beauty is a cruelty-free online skincare and self-care marketplace. The founder, Karen Mac Donald, wants to encourage people to shop slowly, so is offering virtual 1-2-1 skincare consultations to those unsure how to treat their skincare needs.

 To learn more about our skincare recommendations, or to get an insight into our clients, head over to our Instagram page.

We believe in shining a light on achievements. There’s one right here! Written by The Brand Whisperer’s fantastic PR intern: Natasha Cassidy 🎉